Cancellation Policy
CANCELLATION POLICY
Your visit is important to us and is a reserved time blocked out just for you! We understand that things come up however, our time is just as valuable as yours. Our cancellation policies are designed to protect your provider and their clients.
In the event of a cancellation, we require our clients to give 48 hours notice for all reschedules or cancellations. Cancellations or reschedules made less than 48 hours before their appointment will be charged $50.
Clients who cancel or reschedule same day as their scheduled appointment will be charged $100. No shows will be charged $100 Cancellation fees are not added to future appointments.
If a client is more than 20 minutes late, they will be asked to reschedule and the cancellation policy may be implemented. Because of these policies, we now require a card on file to book your appointment. No deposits or holds are made when your card is on file for a scheduled appointment. Things come up and we know you're human! Our cancellation policy will be enforced at the discretion of your provider.
These policies are industry standard and are to protect the providers time and business as well as allowing other clients a chance at an appointment if possible. We are so grateful for understanding the importance of these policies!
Thanks, Meghan!